Articles

The following are articles I would like to share with you. I will be adding more articles in the future. Very few of my work will be posted here because I am likely to include them in my blog or in my website.

…If teaching is a revolution, this revolution is courting a bleak future. Most of the revolutionaries are now disillusioned and lost.

Our students are told to speak in English always since the individual success of a student is pegged on his ability to speak the language. I Observed that many teachers are impressed by those who could jumble the highfalutin English words which most of the times are not understood by the speaker (the student) and by the listener (the teacher). These students were made to understand that “deep” words are better.

Your elevator pitch is a critical weapon in your professional revenue-generating arsenal. It’s your audition for professional attention, your calculated attempt to be noticed and to matter to others. The skills to develop a strong elevator pitch will serve you well, forever. It’s a set of skills most business people don’t fully understand, but covet. It’s the rare ability to capture the interest and imagination of someone you have just met—in about the time it would take both of you to enter an elevator, travel down to the lobby level, and then cross the office building foyer together before saying good-bye and heading in separate directions.

Ten Interventions When Students Get Out of Hand
http://jefmenguin.wordpress.com/resources/articles/ten-interventions/

Using active learning techniques tends to minimize the classroom management problems that often plague teachers who rely too heavily on lecture and full-group discussion. If difficulties such as monopolizing, distracting, and withdrawing behaviors still occur, here are some interventions you can use. Some work well with individual students; others work with the entire class.

The Science of Asking Great Questions
By Jim Camp

http://jefmenguin.wordpress.com/resources/articles/the-science-of-asking-great-questions/

Asking questions is a science and an art. The art is found in your tone of voice, your body language, and your remarks before asking your questions. The science is found in how you construct your question. So in this article we’re going to get pretty technical, and we have to, because technique is everything in the science of asking great questions.

The Seven Rules That Lead to Great Ideas
By Arthur B. VanGundy
http://jefmenguin.wordpress.com/resources/articles/the-seven-rules-that-lead-to-great-ideas/

Notables such as Aristotle (”Well begun is half done”) and educator/philosopher John Dewy (”A problem well-defined is half solved”) have echoed Nobel Prize–winner Herbert Simon’s notion that a well-defined problem is a solved problem. The closer a problem frame approaches a desired goal, the more likely it is to become a solution or, at least, it has the potential to be turned into one. This article will discuss framing innovation challenges for the most productive and effective idea generation.

The best way of obtaining a better understanding of your customers’ needs and expectations is to ask them. However, before you do this, it is useful to put some work into obtaining a view of your services from your customers’ perspective. The RATER Model can be used to do this.

The RATER model, developed by Zeitham et al (1992), defines five dimensions that customers are believed to consider in their assessments of service quality…

Telling Stories That Win

http://jefmenguin.wordpress.com/resources/articles/whoever-tells-the-best-story-wins/

IF THE PERSON who tells the best story wins, then where do you find these winning stories and how do you learn how to tell them? The practical path to telling winning stories is simply a matter of finding stories that:

1. Communicate your message.
2. You enjoy telling.
3. You actually tell in real-life situations.