360° FEEDBACK: developing an effective system

During recent years, organizations have sought new ways to develop performance-management systems that help employees become more effective and organizations more productive. One such technique that is becoming increasingly popular within organizations is the use of 360° feedback: providing employees with performance feedback from multiple sources. While there are several good programs on the market, many organizations choose to design their own, thus making the system more reflective of the organization’s true values and culture.

This program is designed for participants from the same organization who want to design and implement a company-specific 360°-feedback program that is uniquely their own. During this one-day program, participants will have the opportunity to learn how to develop an effective 360°-feedback program and to actually begin to plan and design their own process.

Training Objectives

Participants will have the following opportunities:

* To identify the important issues or decision points in designing an effective 360° process;

* To define the cultural factors indicating organizational readiness, understand the importance of these factors, and identify the factors in their organization;

* To construct a preliminary design for an effective 360°-feedback process appropriate to their organization; and

* To develop an implementation strategy for the process.